Instant Locksmiths Brisbane / Information
Consumer rights & complaints
How to raise an issue with Instant Locksmiths Brisbane and understand your Australian consumer rights.
Talk to us first
If something about a job or a supplied product is not right, email admin@instantlocksmiths.com or call +61 7 2116 0018. Include the job date, address or reference details, what happened and the outcome you are seeking. We will review your concern and respond with next steps.
Australian Consumer Law
Consumers have automatic guarantees for goods and services under Australian Consumer Law. Remedies depend on the nature of the problem, including whether it is major or can be fixed within a reasonable time. These guarantees apply regardless of any separate warranty.
For independent guidance, visit the Australian Competition and Consumer Commission at accc.gov.au or the Queensland Office of Fair Trading at qld.gov.au/fair-trading.
If your concern remains unresolved
If we cannot resolve the matter together, you may seek assistance from the Queensland Office of Fair Trading. This does not prevent you from exercising any legal rights you have.