Instant Locksmiths Brisbane / Information
Privacy policy
How Instant Locksmiths Brisbane handles information shared through phone, email and this website.
Information you share
When you call or email us, you may provide your name, contact details, location, and information about the lock or access issue. Please do not send sensitive access codes or identity documents unless we specifically request them for a legitimate job.
This website does not provide an account or online booking form. Basic technical data may be recorded by our website host to operate and secure the site.
How we use it
We use the information you provide to respond to your enquiry, assess and arrange a requested service, communicate about the work, keep necessary business records, and meet legal obligations. We do not publish your job details or sell your contact information.
Sharing and storage
Information may be handled by service providers needed to operate our website, email or business systems, or disclosed where required by law. We take reasonable steps to protect information and keep it only as long as needed for business or legal purposes.
Access, correction and complaints
To ask what personal information we hold, request a correction, or raise a privacy concern, email admin@instantlocksmiths.com. We will consider and respond to your request. If you are not satisfied, you may contact the Office of the Australian Information Commissioner at oaic.gov.au.